Special Teaching Staff in Hospitality and Tourism

Qualifications

Master in Business Administration (in Marketing), University of Leicester, 2017

BA in Hospitality and Tourism Management, InterNapa College, 2018

Swiss Higher National Diploma, EHL (Swiss School of Tourism and Hospitality), 1995

Diploma in Front Office, Higher Hotel Institute, 1992

Specialization

Hotel and Restaurant Management

Employment Track

• Special Teaching Staff, UCLan Cyprus (2025 up to date)
• Professor of Secondary Technical Education, Ministry of Education, (2020 up to date)
• Lecturer of Bachelor in Hotel Management, American College, Nicosia, Cyprus (2019-2020)
• Instructor of HND in Hospitality and Tourism Management, HHIC, Nicosia, Cyprus (2019- 2020)
• Lecturer (Program Coordinator of BA from Oct- 2016 to Aug-2017) and Internship Coordinator of BA in Hospitality and Tourism Management, InterNapa College, Sotira, Cyprus (2016- 2019)
• Internal/External assessor and Verifier for the Hospitality Industry, in partner with HRDA, Cyprus (2013–Up to date)
• General Manager, La Verda Hotel Apartments, Deluxe (Former Millennium Executive Apartments), Dubai-Marina, UAE (2015)
• Hotel Manager (Quality Manager), Tsokkos Hotels & Resorts, Cyprus (2007-2014)
• Food and Beverage Manager, Olympic Lagoon Resort, Ayia Napa, Cyprus (2005-2006)
• Food and Beverage Manager, Cavo Maris Beach Hotel, Protaras, Cyprus (2004)
• Associate Lecturer, Intercollege, Nicosia, Cyprus (2003-2004)
• Food and Beverage Manager, Holiday Inn Hotel, Nicosia, Cyprus (2001-2003)
• Senior Supervisor, Louis Catering, Warsaw, Poland (2000)
• Assistant Food and Beverage Manager, Sofitel Capsis Beach Hotel, Agia Pelagia, Crete, Greece (1999)
• Assistant Food and Beverage Manager, Odessa Hotel, Protaras, Cyprus (1995-1998)
• Management Trainee, Best Western – Engemathhof Hotel, Zurich, Switzerland (1993)
• Receptionist B, Miramare Beach Hotel, Limassol, Cyprus (1992)

 Memberships (Academic/Professional)

• Active member of the Cyprus Hotel Managers Association

Research Interests

Concentrated in the areas of Hospitality Internships, Service Quality in Hospitality, Marketing of Services, Branding and Communications, Hotel Management and Business Strategy

Roles and Responsibilities (including past roles and responsibilities)

Teaching and Course Leadership 

• Exploring Management in Tourism, Hospitality and Events
• Landscape of Events: An Introduction to Events
• Food and Beverage operations

Selective Publications 

• Magos N. (2017), The Impact of Cultural Values on Service Quality, Germany, Lambert Academic Publishing (ISBN 978-3-330-04060-1)
• Magos N. (2018), The Cyprus Hotel Industry against Porter’s ‘Five Forces Analysis’ in the middle of the financial crisis, EuroMed Academy of Business, September 2018, Valletta, published in proceedings {(ISBN 978-9963-711-67-3), 1620}
• Papadopoulos, C., and Magos, N.(2019), Students’ Expectations vs. Perceptions: evidence from hospitality internships in Cyprus, August 2019, Tokyo, published in proceedings {(ISBN 978-957-431-6898-3), 0030}   
• Magos N. (2019), To what extent should companies be concerned with ethical issues in advertising, sponsorship, and other forms of sales promotion?  To what extent should companies be concerned about customers’ perceptions of such ‘ethical’ behavior?’ Findings of an Empirical Study, EuroMed Academy of Business, September 2019, Thessaloniki, published in proceedings {(ISBN 978-9963-711-81-9), 638}        

Selective Conference and Seminar Presentations 

• 9th Entrepreneurship and Innovation Forum, University of Cyprus, (2024)
• Researching the future of Education, Classic hotel, (2024)
• Digital Marketing, Nicosia, EDITC Ltd (2024)
• How to weed out occupational violence from workplace, Nissi beach hotel, (2023)
• Tourism Outlook & Opportunities in a challenging environment, Hilton Nicosia, (2021)
• To what extent should companies be concerned with ethical issues in advertising, sponsorship, and other forms of sales promotion?  To what extent should companies be concerned about customers’ perceptions of such ‘ethical’ behavior?’ Findings of an Empirical Study, EuroMed Academy of Business, (2019)
• Ayia Napa Youth Soccer Festival, Technological University of Cyprus, (2019)
• Effective Customer Service for the front-line employees, Pernera Hotel, (2019)
• Effective Supervision, Eleana Hotel, (2018)
• Cyprus Hotel Industry against Porter’s ‘Five Forces Analysis’ in the

middle of the financial crisis, EuroMed Academy of Business, (2018)

 Selective Research Funding/ Grant Capture

• Students’ Expectations vs Perceptions: evidence from hospitality internships in Cyprus, InterNapa College, (2019)
• The Impact of cultural values on Service Quality in Hospitality. A research contacted in 4* and 5* Hotels in Cyprus, Leicester University, (2016)
• Marketing of Services, ‘To what extend services are co-produced with the customer’, Leicester University, (2016)
• Branding and Communications, ‘The issue of ‘ethics’ in marketing communications from both the corporate, as well as the consumer’s perspective.  To what extent should companies be concerned with ethical issues in advertising, sponsorship, and other forms of sales promotion?  To what extent should companies be concerned about customers’ perceptions of such ‘ethical’ behavior?’, Leicester University, (2014)
• Strategy, Business Information and Analysis, ‘The Cyprus Hotel Industry’, Leicester University, (2013)
• Bar and Beverage Operations and how to increase its revenue, Swiss School of Tourism and Hospitality, Switzerland, (1995)

Consultancy and CPD Training

Program Director of BA in Hospitality and Tourism Management, Global College (2024)

Scholarships/Awards

• Pedagogical Certificate in tertiary education, Hotel – Restaurant service, Uni.  of Cyprus, 2021
• External assessor for Front Office (Level 4), F&B Service (Levels 3 & 4), and Production and Service of Beverages (Level 4) by HRDA (2014-2020), (2017)
• Certified Vocational Trainer, HRDA, (2015)
• Internal/External assessor and Verifier by HRDA, (2013)
• Specialization in Food and Beverage Management, AHLEI (1995)