Tourism, Hospitality and Events Employability and Talent Management
MODULE CODE
CREDIT VALUE
Module Aims
Aim 1
The aims of the module are:To formulate an understanding of the key factors associated with the effective management of careers in tourism, hospitality or events.To evaluate the various techniques used to acquire and develop tourism, hospitality or event employees.To analyse the relevance and application of issues related to human resource management (HRM) theory and practices within the context of employment within tourism, hospitality or event organisations.
Module Content
Recruitment and selection, how to be successful. Resourcing high labour turnover service sector organisations – key stages, skills and issues. Equal rights and diversity in the workplace.
Employability – placement/career search process, development of one’s self and tourism/hospitality/event employees – performance appraisal
The nature and impact of employee relations within tourism/hospitality/event industry. The consequences of current employee relations practices and strategies on fragmented workforces and on the lone worker.
Developing portfolio skills.
Learning Outcomes
On successful completion of this module, a student will be able to:
Teaching Methods
The Module will be taught throughout the year through a series of lectures and workshops that outline the key issues. The weekly seminar sessions will develop ideas and through discussion ensure that understanding has taken place. It is expected that students will take a pro-active role in discussion and debate as they bring issues from their directed reading and from the lecture into the seminar sessions. Students will be encouraged to work on their own initiative to develop their skills and understanding. Workshops in PC labs will be used to develop portfolios related to employability and career development.
Assessment Methods
This module is assessed through one Report and one Portfolio.
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Compulsory
Optional
