UCLan Cyprus is seeking to appoint a full-time Student Support Officer.

Duties and Responsibilities

• To support the planning and implementation of the Student Support Strategy.
• To work as part of the student support team, support with the generic student support frontline and ensure high quality of Information, Advise, Guidance (IAG) is provided to all students.
• To support the implementation of student-related activities and events, such as Welcome Parties, Career Days, Graduation Ceremony and participate in University events representing the Student Support.
• To support the Disability Provision and its execution throughout the academic year (admissions, exams, special invigilation etc.) and maintain records and reports.
• To support the dissemination of information from the Student Support to students and promote student services through presentations, website and social media.
• To be responsible for preparing and providing various letters and forms for international students and follow up with the University’s International Admissions Office and Schools Administration Department.
• To prepare admin documentation, verification of student status letters and other certifications under Student Support, required by students to support their study at UCLan Cyprus.
• To keep and update student records under Student Support, to monitor and update the information systems and provide reports as requested.
• To support tasks under the UCLan Cyprus Alumni Association.

Qualifications

• Bachelor’s Degree is essential, and a Postgraduate qualification will be considered an advantage.
• Advanced knowledge of Microsoft Office, SPSS, record-keeping and data-recording systems, large corporate databases and the Internet.
• Significant experience working in a student support/advisory or customer service capacity.
• Excellent command of both Greek and English Language.
• Positive, attentive and outgoing personality, with strong sense of duty, responsibility and reliability.

Gross annual salary: €16.000

Our package:

• 25 days of Annual Leave
• 13th Salary
• Provident Fund Scheme
• Maternity/ Paternity Scheme
• Discounted tuition fees opportunities for educational development for all staff member and their family members/ Scholarships
• Free Access to the University Sport Facilities
• Professional and Personal Development Opportunities

Please send your completed UCLan Cyprus Application Form and your CV by email to [email protected].

The Job Description the position can be obtained here.

No CVs will be accepted without a completed UCLan Cyprus Application Form.

The closing date for applications is Thursday, 17th July 2025.

For informal enquiries, please contact the HR Department either via email at [email protected] or call on 24 694000.

Join a university that’s proud to be recognized as a Great Place to Work®.

UCLan Cyprus is an equal opportunities employer.