Welfare and Support Services

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Student Support: Your first point of Reference

The Student Support Office is a modern and friendly place where students can get support and information on various issues concerning student life and study. The Student Support Staff, Effie Christou -Senior Student Support Officer and Margarita Galosia -Student Support Officer, are available to all students and aim to enhance students’ higher education experience in every way possible. Students can visit them from 9 a.m. to 5 p.m., Monday to Friday or obtain information on-line from the UCLan Cyprus Student Portal.

Please feel free to e-mail the Student Support Services for any enquiries: CyprusStudentSupport@uclancyprus.ac.cy
Student Portal
Student Support on Facebook

Some of the things Student Support Officers can help you with are found below:
Advice on study skills

  • Support or practice for your English modules.
  • Hold workshops to enhance various study skills.
  • One to one support.
  • Guide you through obtaining online information on study skills (e.g. WISER and Skills 4 Study).
  • Guidance on how to avoid Plagiarism.

Recruitment of Course Representatives

  • Informing students about Course representatives’ responsibilities. 
  • Advice course representatives about the processes/ meetings/ providing feedback.

Advice on disability issues

  • Support to students with a physical or learning disability.
  • Information on provisions and assessment procedure.

Advice on health and well-being issues

  • Information about local hospitals, doctors, pharmacies
  • Information on alcoholism, drug use, sexual health and other issues related to youth health. 
  • Psychological well-being and mental health guidance.

Support for clubs and societies

  • Support in setting up clubs and societies.
  • Assistance with finding a place for your club and recruiting more members.
  • Assistance with finding volunteering opportunities.

Advice on student life

  • Student discounts.
  • Life in Pyla and surrounding areas.
  • Travelling to and from the university.
  • Coping with life changes that occur during university years: stress, money issues, homesickness etc.

You can talk to us if you are concerned either about yourself or a friend on an academic, social or health issue. The information you share will be kept confidential.

You can give constructive feedback – positive or negative- about your experience at UCLan Cyprus.

Disability Information fot Students

Welcome to UCLan
We hope you will find this section useful if you are considering studying at the University of Central Lancashire Cyprus or you are a student here. Here you will find information about the procedures a candidate must follow at UCLan Cyprus in order to be liable for a number of services.

The information on our website is available on request in other formats.

Our Policies
The University is firmly committed to providing the widest possible access to those individuals who seek to benefit from its educational activities and remove barriers to those with disabilities where possible.

Disclosing disability
Tell us about yourself and your disability Arranging appropriate individual disability support depends first of all on you telling the Service about your circumstances and needs. Evidence of your disability is required before adjustments to suit your individual needs can be made. The evidence required depends on your disability. The Student Support Officers can advise you on the provision of disability-related evidence.

A first appointment will be arranged to assess of the student’s disability/ies and during the second appointment the student will be informed about the provisions the University can offer. This will take place prior to receiving an offer letter of acceptance. The Student Support Office can guide you through this procedure. For more information please email us on cyprusstudentsupport@uclancyprus.ac.cy

Mobility on UCLan Cyprus Campus
There are designated parking spots for disabled staff and students. Disabled individuals may enter the building using the ramps beside the car park and use the elevators when moving from one floor to the other. The lecture rooms and corridors are spacious and designed to accommodate for students with mobility and other disabilities.

Organisations you can obtain information and guidance from:
Cyprus Confederation of Organizations of the Disabled (CCOD)
Ministry of Communications and Works, Planning Office for People with Disabilities

Medical and Health Information

This section of our website has contact details for organisations you can get in touch with if you are worried about, or would like more information on health related issues such as drugs, alcohol, mental health, smoking and sexual health.

Hospitals and Emergencies
If you need to visit the hospital in an emergency you can contact / go either to Larnaca General Hospital or Ormideia Rural Hospital.

Larnaka General Hospital, Makarios III,
United Nations,
6043, Larnaka.
Telephone: 24-630300/ 24 800500

Ormideia Rural Hospital,
7530, Ormideia.
(Weekdays from 7:30-2:30 p.m. and only on Thursday afternoon from 3:00-5:00 p.m.. This hospital does not operate on weekends. )
Tel: 24824500

Community medical services are available for students who hold a Medical Card. Medical staff visit every Wednesday from 7:30 a.m. to 1:30p.m. The offices can be found beside St. George Church in the centre of Pyla village.

Where is the nearest Accident and Emergency Department?
Larnaca General Hospital, Makarios III,
United Nations,
6043, Larnaka.
Telephone: 24-630300/ 24 800500

Mental Health

During your studies there will be times when you might feel more stressed or feel a little bit down. If this occurs you will be able to discuss your concerns with student support or visit very helpful websites that will be available to you after you have enrolled. Mental health is as important as physical health and in order for you to be able to perform at your best, both need to be in a good state.

If you are concerned with life events which are affecting your student life or feel overwhelmed with the tasks you have to do, please feel free to contact the Student Support Services or email the officers.

Effie Christou: EChristou@uclan.ac.uk
Margarita Galosia: MGalosia@uclan.ac.uk

Organisations that can offer advice:
Youth Board Cyprus
They offer information on a range of topics relating to youth and provide telephone counselling and guidance. The line operates free of charge, Monday to Friday from 10:00a.m. – 12:00a.m. and Weekends from 3:00p.m. – 12:00a.m. Communication, Support and Counselling Helpline for youth: 1410

Student Grants – Ministry of Finance

Who is eligible for a Grant?

  • Full-time/ part-time* Cypriot or E.U. students who permanently live- with their family- in the area controlled by the Republic of Cyprus. Students that live in the British Sovereign Basis or in the North of Cyprus cannot apply for these grants. 
  • Students that permanently live in Cyprus and have one parent who is a Cypriot citizen, even though they may be of another nationality. Moreover these students must have graduated from a Secondary School in Cyprus. 
  • Students are eligible only if their family combined annual income was under € 100,000 for the previous year and are from a family of 2 children.
    *part- time students will have to speak to the Student support officers about the grant conditions.

What type of information will be required?
If you are eligible to apply for a grant you must provide a number of documents that will be forwarded to the Grants and Benefits Services who will then assess the application. We advise students to visit the Student Support Office in order obtain personalised information regarding the documents they will need.

The most necessary documents required are:

  • Fully completed and signed application form (Please contact your local Citizen Service Centres for more customized information and documentation that will be required).
  • A letter of confirmation from the Higher Education Institution the student is registered at (we will provide you with this letter).
  • Students must provide evidence of their payment/s of tuition fees (Student Support will consult the Finance Office for the required information). 
  • What is the deadline? By what date should I send the application form with the required documentation?

Students can submit their application form once they have completed their first semester/ term at the University. Application will be accepted and assessed only if they are sent to Grants and Benefits Service before the 31st of August, 2013. Please note that due to the economic situation, the criteria is a lot more rigid and all supporting documents must be attached in order for the application to be considered.

Student Welfare Bursaries – Ministry of Education

Who is eligible for these bursaries?

  • Full-time and part time Cypriot and E.U. students who live in Cyprus. 
  • The students’ family members should earn up to €12,000 each (member), per year.

In order to apply for these bursaries a student/ student’s family must satisfy numerous criteria, therefore we advise students to contact the Student Support Office to obtain more information.

*Please note that due to the economic situation the criteria is a lot more rigid and all supporting documents must be attached in order for the application to be considered.

So what do I do if I am not eligible for either of these?
Speak to the Student Support Officers they will try to inform you on any other funding or scholarships available. They may also direct you to members of the Finance office if the matter requires specialised advice.

Letter Requests

UK / EU Students
Click on the above link to request your confirmation letter.

Please Contact Student Support Services to request your
Confirmation of Study Letter.
Phone: 24 694026/130
E-mail: cyprusstudentsupport@uclancyprus.ac.cy