Welfare and Support Services

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Student Support: Your first point of Reference

The Student Support Services are a friendly place where students can find support and information on various matters concerning student life and their studies. Students can visit the office located on the first floor in room CY117 of the University’s main campus, from 10am. to 4pm., Monday to Friday. To ensure sufficient time is allocated for enquiries and support, students are advised to schedule a meeting first, by sending an email to [email protected]


At the Student Support Services, you can obtain more information on the following:

Advice on Student Life and Generic Support

  • Life in Pyla and surrounding areas
  • Travelling to and from the university
  • Coping with life changes that occur during the years you spend at university: stress, money issues, homesickness etc.
  • Early intervention with students experiencing transition difficulties (i.e. high school to university)
  • Community engagement and volunteering opportunities

Support the Student Council and Student Societies

  • Support for the Student Council
  • Support the set-up of clubs and societies
  • Collaborations to organise annual events

Guidance with study skills

  • In collaboration with the Language Academy we create a personalised support plan
  • Guide you through obtaining information on study skills (e.g. WISER)

Guidance for Professional Development: UCLan Cyprus Career Hub

    • Professional Development workshops
    • Updates on Job opportunities / vacancies
    • C.V. Writing Services
    • Guidance on cover letter writing, proofreading of personal statements
    • Support with job interviews preparation
    • Annual Career Events
    • Work permits for International students

    For further information please send your email to [email protected]

Advice on Disability Provisions

  • Personalised provisions for students with declared difficulties
  • Support for students with a physical or learning disability
  • Information on provisions and assessment procedure

For advice on provisions please send an email to [email protected]

Advice on Health and Well-being

  • Information about local hospitals, doctors, pharmacies
  • Psychological well-being and mental health guidance
  • Referral to the Counselling Services

For advice on provisions please send an email to [email protected]


  • The Student Support Services want to hear the student’s voice/ view so all students should feel free to visit the office and share their feedback
  • Process Module Feedback Questionnaires, Fresher’s Survey and Graduates Survey
  • Collaborate with the Student Council to address student matters

Disability Information for Students

Welcome to UCLan Cyprus
We hope you will find this section useful if you are considering studying at the University of Central Lancashire Cyprus or you are a student here. Here you will find information about the procedures a candidate must follow at UCLan Cyprus in order to be liable for a number of services.

The information on our website is available on request in other formats.

Our Policies
The University is firmly committed to providing the widest possible access to those individuals who seek to benefit from its educational activities and remove barriers to those with disabilities where possible.

Disclosing disability
Tell us about yourself and your disability Arranging appropriate individual disability support depends first of all on you telling the Service about your circumstances and needs. Evidence of your disability is required before adjustments to suit your individual needs can be made. The evidence required depends on your disability. The Student Support Officers can advise you on the provision of disability-related evidence.

A first appointment will be arranged to assess of the student’s disability/ies and during the second appointment the student will be informed about the provisions the University can offer. This will take place prior to receiving an offer letter of acceptance. The Student Support Office can guide you through this procedure. For more information please email us on [email protected].

Mobility on UCLan Cyprus Campus
There are designated parking spots for disabled staff and students. Disabled individuals may enter the building using the ramps beside the car park and use the elevators when moving from one floor to the other. The lecture rooms and corridors are spacious and designed to accommodate for students with mobility and other disabilities.

Organisations you can obtain information and guidance from:
Cyprus Confederation of Organizations of the Disabled (CCOD)
Ministry of Communications and Works, Planning Office for People with Disabilities

Medical and Health Information

This section of our website has contact details for organisations you can get in touch with if you are worried about, or would like more information on health related issues such as drugs, alcohol, mental health, smoking and sexual health.

Hospitals and Emergencies
If you need to visit the hospital in an emergency you can contact / go either to Larnaca General Hospital or Ormideia Rural Hospital.

Larnaka General Hospital, Makarios III,
United Nations,
6043, Larnaka.
Telephone: 24-630300/ 24 800500

Ormideia Rural Hospital,
7530, Ormideia.
(Weekdays from 7:30-2:30 p.m. and only on Thursday afternoon from 3:00-5:00 p.m.. This hospital does not operate on weekends. )
Tel: 24824500

Community medical services are available for students who hold a Medical Card. Medical staff visit every Wednesday from 7:30 a.m. to 1:30p.m. The offices can be found beside St. George Church in the centre of Pyla village.

Where is the nearest Accident and Emergency Department?
Larnaca General Hospital, Makarios III,
United Nations,
6043, Larnaka.
Telephone: 24-630300/ 24 800500

Mental Health

During your studies there will be times when you might feel more stressed or feel a little bit down. If this occurs you will be able to discuss your concerns with us, the Student Support Team, or you can also visit the University’s Psychological Wellbeing and Counselling Centre, which can provide professional psychological services, including psychological evaluations as well as guidance and support to assist you in overcoming any challenges you may be facing.

Mental health is as important as physical health and in order for you to be able to perform at your best, both need to be in a good state.

Our Psychological Wellbeing and Counselling Centre hours of operation are Monday-Friday, 9:00-17:00.

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Student Grants – State Student Grant offered by the Cyprus Ministry of Education, Culture, Youth and Sports.

Who is eligible for a Grant?

  • Full-time/ part-time* Cypriot or E.U. students who permanently live- with their family- in the area controlled by the Republic of Cyprus. Students that live in the British Sovereign Basis or in the North of Cyprus cannot apply for these grants.
  • Students that permanently live in Cyprus and have one parent who is a Cypriot citizen, even though they may be of another nationality. Moreover, these students must have graduated from a Secondary School in Cyprus.
  • Students are eligible only if their family combined annual income was under
    €100,000 for the previous year and are from a family of 2 children.
    *part- time students will have to speak to the Student support officers about the grant conditions.

What type of information will be required?
If you are eligible to apply for a grant you must provide a number of documents that will be forwarded to the State’s Grants and Benefits Services who will then assess the application. We advise students to contact the Student Support Office in order obtain personalised information regarding the documents they will need. Applications normally open in March every year.

The most necessary documents required are:

  • Fully completed and signed application form (Please contact your local Citizen Service Centres for more customized information and documentation that will be required).
  • A letter of confirmation from the Higher Education Institution the student is registered at (we will provide you with this letter, upon request).
  • Students must provide evidence of their payment/s of tuition fees (Student Support will consult the Finance Office for the required information).
  • What is the deadline? By what date should I send the application form with the required documentation?

If you are eligible to apply for a grant you must complete the application form which becomes available, annually in February / March . The Student Support Services inform all students via email, social media and announcements as soon as the grant applications become available. As each family’s circumstances / finances are different, students are advised to visit the Citizen Service Centres for assistance when completing the form.

The Student Support Services can provide you with a letter of confirmation, upon request, which includes the course and mode of study, the year of study, the ECTS taken that year and a statement referring to the tuition fees paid to date. This letter is prepared only once students submit a formal letter request, through Timetable (under ‘Student Letter Requests’ choose the correct type of letter for the grant; “Student Grant”.). Applications will be accepted and evaluated only if they are sent/delivered to the appropriate Government Services by the designated deadline (as announced with the applications each year).

Student Allowances offered by the Cyprus Ministry of Education, Culture, Youth and Sports

Student allowances are granted to Cyprus nationals or E.U students whose family members resided permanently and legally in the areas controlled by the Republic of Cyprus, during the five (5) years before the beginning of the University studies. Allowances are granted by the State after taking into account property, income and social criteria. Beneficiaries of student allowances are considered after the evaluation of applications, which is completed on the basis of a scoring system that counts the economic and social criteria. Applications are announced together with the Cyprus Government Student Grants (usually in February/March every year).

The financial support will cover the student’s expenses for one academic year, as follows:
– Housing allowance
– Feeding allowance
– University book purchase
– Laptop purchase or upgrade allowance

Who is eligible for these bursaries?

  • Full-time and part time Cypriot and E.U. students who live in Cyprus.
  • The students’ family members should earn up to €12,000 each (member), per year.

In order to apply for these bursaries a student/ student’s family must satisfy numerous criteria, therefore we advise students to contact the Student Support Office to obtain more information.

*Please note that due to the economic situation the criteria is a lot more rigid and all supporting documents must be attached in order for the application to be considered.

So what do I do if I am not eligible for either of these?
Speak to the Student Support Officers they will try to inform you on any other funding or scholarships available. They may also direct you to members of the Finance office if the matter requires specialised advice.

Letter Requests



To request a confirmation of study letter, click on the above link to login to your Timetable with your University Email and Password. Under the “Student Letter requests” tab, select and submit the type of letter you need.

Letters are prepared within 7 working days from the day of formal online request and you will be notified via email once the letter is ready.

For questions, contact the Student Support Department at:

E: [email protected]

T:  +357 24 69 4108 / +357 24 69 4073 / +357 24694026